Support andtraining.
Our Ordorite support are here to help you every step of the way
“We understand the importance of support and training for our customers, and firmly believe training can be a vital task from the beginning of acquiring new software.”
Choose a software to support your needs
As all businesses are different, so too are their needs and requirements. Here at Ordorite, we tailor our software to suit your specific needs and we are there to give you all the support you require right from the beginning of choosing our software. No matter what query you have, our team of experts are there to help and guide you through step by step and make sure everything is running smoothly for you.
- Software tailored to your needs
- Support from the moment you choose us
- Expert guidance, step by step
We find many customers are starting off from a manual basis or changing from other systems and are anxious about learning a new system from scratch and having to train up their staff.
- Moving from manual processes
- Changing from another system
- Help bringing your staff up to speed
We are very involved right from the start to make sure you are fully trained up in how to use the system and you are able to train up other employees when needed. We do a combination of remote and on-site training which we find works well for our customers. Additional support such as user guides are also available to help you use the system.
- Remote and on-site training
- Confidence to train new employees
- User guides when you need them
With Ordorite, we are here every step of the way and provide you with constant support whether it’s via email or phone, weekdays or weekends, you are never without support. Our highly knowledgeable and experienced team can help you with any queries you may have, and if needed can remotely connect to your system and bring you through your query from there.
- Email or phone
- Weekdays or weekends
- Remote connection to your system
Ordorite Academy
Knowledge and continuous training to help your team succeed
Assembled by our professional onboarding team, our academy provides customers with a series of step-by-step tutorial video lessons that are available for consultation at any time.
Go to the Ordorite Academy(opens in a new tab)
“Great system, great service. Very quick to respond when needed. They have done a lot of work for us that has made a big difference to our operations and efficiencies.”