Delivery completed → review request
Ask for a review the day after a successful delivery.
Text message
Hi Emma, hope you're loving your new sofa! Would you mind leaving us a quick review?
Yes please!
Connected sales and marketing
Turn retail activity intomore relevant growth.
Grow Hub brings customer context, campaign tools and operational data into the same furniture-retail platform.
Trusted by furniture, bedding and flooring retailers across Ireland, the UK, US, UAE and Australia
Marketing works better when it starts with a useful view of the customer, their orders and the wider operation, not another disconnected list.
Customer summary
Emma Roberts, VIP, joined Mar 2023
- Current order
- £2,450.00ORD-2505-0001, Confirmed
- Balance due
- £250.00Due by 10 Jun 2025
Suggested campaign
Emma bought a sofa 6 months ago.
Recommend matching armchair
Campaign: SMS sent
Result
- Repeat purchase
- Review received
- Customers saw gross profit margin rise (up to 9%) within the first year
- 80%
- Customers saw immediate efficiencies across all departments
- 92%
- Retailers have improved cash flow since adopting Ordorite
- 60%
From 8 stores to 24, on one system
“When we joined Ordorite a couple of years ago, we had 8 stores. Today we have 24, and we’re still growing. That kind of growth only works when your system grows with you, and Ordorite has powered our business day to day at every step.”
- stores today, up from 8 when they joined
- 24
- the number of stores since working with Ordorite
- 3×
- new stores on the same system
- +16
From campaign to operation
Customer context
Build campaigns around what customers actually do.
Use connected customer, order and product information to create more useful audiences and follow-up activity.
See orders, deliveries, balances and service history on one customer record before you send a single message.
OrdoConnect
Search customers, orders, productsCustomer profile
New orderSend SMS
ER
Emma Roberts VIP
Customer since Mar 2023 · SMS opted in
SofasLiving roomIn store and online
Ask about this customer
"Summarise this customer and their current order"
Current activity
Current order
£2,450.00ORD-2505-0001 · Confirmed
Delivery
In TransitEst. 03 Jun 2025
Balance due
£250.00Due by 10 Jun 2025
Purchase history
3 recent purchases
Total spent£2,697.00
Build audiences from real purchase and delivery data, then send SMS and campaigns from the same platform.
Track campaign results next to actual sales, so you can see what's driving revenue in store and online.
OrdoConnect
Search customers, orders, productsCustomer profile
New orderSend SMS
ER
Emma Roberts VIP
Customer since Mar 2023 · SMS opted in
SofasLiving roomIn store and online
Ask about this customer
"Summarise this customer and their current order"
Current activity
Current order
£2,450.00ORD-2505-0001 · Confirmed
Delivery
In TransitEst. 03 Jun 2025
Balance due
£250.00Due by 10 Jun 2025
Purchase history
3 recent purchases
Total spent£2,697.00
Keep the promise connected after the click.
Because Grow Hub sits inside the wider platform, teams can align promotions with stock, fulfilment and service information.
- Campaign sent
- Stock checked
- Delivery booked
- Customer served
Reduce disconnected hand-offs
Keep teams working from the same records
Link marketing activity to operational reality
Campaigns built around the furniture customer journey
Turn the moments you already know about into repeat sales.
Grow with the tools you already use
Sales and marketing questions
Yes. You can build targeted SMS and campaign workflows using the customer, order and product data already in Ordorite.
Because sales, orders, deliveries and service history sit on one customer record, you can build audiences around what customers have actually bought and done.
Ordorite connects with 100+ platforms, so your marketing, payments, eCommerce and accounting tools can work from the same customer data.
Yes. Campaign activity sits alongside your sales data, so you can see which activity is driving revenue in store and online.
Yes. Ordorite is built for furniture, bedding and flooring retailers, covering everything from point of sale to delivery and after-sales.